COVID-19 REGULATION

The Marconi Express service and Coronavirus prevention

Ensuring the safest possible environment for workers and passengers is our top priority. We therefore take all necessary measures to contain the risk of spreading the Covid-19 virus in ways that are in some cases more precautionary than those prescribed by the authorities.

Symptoms

Do not use public transport if you have symptoms of respiratory infection (fever, cough, cold).

Purchase of tickets

The purchase of tickets through digital channels (website, app) or the use of “Pay & go” technology (payment at the turnstile through contactless systems) is recommended.

Masks and sanitizing gel

To access Marconi Express stations and vehicles it is necessary to wear surgical or more protective masks (ffp2, ffp3) without valve. It is also necessary to sanitize the hands with hydroalcoholic gel made available to passengers.

Social Distance

In the stations it is necessary to maintain an interpersonal distance of at least one metre. While waiting for the vehicles, the passengers position themselves on the blue markings drawn on the floor to guarantee the necessary distance. There are additional floor signs to regulate entry and exit from vehicles. Before getting into the vehicles, wait for all passengers to get off. Wait outside, should the docks be crowded.

Routes

Passengers must follow the signs on the ground: blue arrows for the entry routes and green arrows to exit. The indicated paths maximize the separation of flows while keeping accessibility to the system safe and functional. The Lazzaretto station lift can only be used by passengers with disabilities and by passengers with reduced mobility (PRM)

In the vehicles

A maximum of 12 passengers is allowed for each of the two compartments of each car (50% of normal capacity, in compliance with the latest government directives). The vehicles are equipped with adequate systems for air conditioning and renewal.

Disinfection

Vehicles, stations and, in particular, turnstiles, are sanitized every day with specific products based on sodium hypochlorite or chlorine.
During the scheduled maintenance, extraordinary cleaning is also carried out with sanitizing of the air filters of the heating and conditioning systems.

Assistance

In the first months of operation, passenger assistance staff will be present to help with the entry and exit procedures, and to ensure compliance with safety measures. It will also always be possible to contact the service operators through special call buttons present in the stations and on the vehicles.

Contact tracing

In order to help health authorities with contact tracing procedures, it is recommended to install and use the Immuni APP on your smartphone.

National and international travel

Check the Bologna Airport website (www.bologna-airport.it) for the latest updates on departure and arrival procedures.