People with disabilities or reduced mobility can fully access the Marconi Express independently.
A Fast Track service is also available at stations for people with disabilities who hold a European Disability Card and their carer, provided that the letter ‘A’ is shown on the front of the card, indicating that the cardholder requires a carer or a higher level of support. To use the Fast Track service, please follow the signs at the stops.
The routes for the visually impaired are made in perfect continuity with those at the airport and at the train station.
All monorail stations are barrier-free and wheelchair accessible. In all of the stations there is an elevator suitable for wheelchairs, with a push-button panel at the standard height.
There is a wheelchair-accessible seat on each vehicle.
For better management of any additional needs, there are dedicated columns at the Marconi Express terminal stations that allow real-time interaction with the Operations Center staff.
At the stop by the Airport, the column is located next to the lift, opposite the turnstiles.
At the stop by the Railway station, the column is located in the corner at the entrance in front of the turnstiles.
